Drink More Water, together we grow.

Here at waterdrop, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles and help score one for the planet. Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – with you!

Your responsibilities at waterdrop:

Acting as the first point of contact for our store teams and supporting with general inquiries.
Coordinating onboarding/offboarding processes in a structured and welcoming way.
Supporting the Global Retail Director in alignment with Global HR with team initiatives such as target setting, employee engagement, and recognition programs.
Preparing and organizing training materials and schedules, and helping track learning progress.
Assisting with retail operations topics like stock coordination, documentation, and the rollout of new tools and processes.
Ensuring adherence to retail standards across locations (e.g., visual merchandising, safety, cleanliness).
Aid in the collection and organization of retail performance data (e.g., sales
figures, customer feedback) to identify trends and areas requiring additional
support or training for teams.
Collaborating closely with departments like HR, Marketing & Supply Chain to align communication and processes globally.

Your strengths and qualifications:

Possession of relevant experience (1-3 years) within a retail environment, ideally demonstrating a foundational understanding of store operations.
A genuine interest in people development and the cultivation of a positive workplace culture.
Exceptional organizational skills and meticulous attention to detail.
Strong communication and interpersonal skills, coupled with a supportive and constructive demeanor.
A proactive mindset, characterized by an eagerness to learn and undertake new challenges.
Proficiency in software - Google suite as well as company systems (training given).
Fluency in English (written and spoken) is a mandatory requirement and German would be preferable.
Ability to undertake occasional travel to retail locations within Europe.
A commitment to sustainability principles and alignment with waterdrop's mission to promote healthier and more environmentally conscious hydration.

What we offer you:

A high-achieving, international community of waterdrop colleagues, located in a brand-new HQ in Vienna, Austria.
Development opportunities in one of the fastest-growing e-commerce companies in Europe.
MyClubs sports vouchers, to have a sporty balance.
In-house fitness centre.
In-house company doctor & Instahelp vouchers.
In-house restaurant with subsidized healthy meals, for a break with your colleagues.
Discount on your waterdrop purchases.
Legendary summer and Christmas parties!

The minimum salary for this position is EUR 38,000 gross per year on a full-time basis. Depending on your qualifications, there is the willingness for overpayment.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.

Wanna Drop in? Send your application documents through our online application system. We are looking forward to reading from you soon!

Retail Operations Manager (f/m/d)