What You Will Be Responsible For

• Being a single point of contact (Consultant and Implementation SME) for a client

• Assistance with management of client’s technical and functional support issues

• Coordination with Charles River’s support and product management teams

• Monitoring and assisting with the issue escalation process

• Guidance to client(s) on best practice usage of Charles River IMS

• Informal training of client personnel in Charles River IMS

• Interpretation of workflow analysis documents (BRDs) and conversion of these documents into specifications for Charles River IMS configuration to ensure best practice delivery

• Ongoing communication and assessment of project status to the client and Charles River project manager (in larger projects)

• Communication of pertinent information on upgrades and major releases to client(s)

• Management of training and consulting resource requests

• Project management of smaller-sized implementation project(s) for client(s)

• Proactive leadership in a client’s utilization of Charles River’s products and services

• Maintaining general awareness of industry changes/trends

• Day-to-day delivery of Charles River IMS implementation project(s)

• The role involves 50% presence on client’s site in Frankfurt and occasional travel.

What We Value

• Extensive (min. 3-5 years) experience in a similar role implementing or maintaining financial systems

• Front and/or Middle Office experience (order management, dealing with fund managers / traders)

• Experience with Charles River IMS or an equivalent system / platform (competitor)

• Good investment management and market instrument knowledge in Front and/or Middle Office, e.g. fixed income/derivatives, OTC, equity, compliance, IBOR, performance / attribution, post-trade & settlement, ex-ante / ex-post risk, and data interfaces

• A specific previous area of focus e.g. in PMS, OEMS, risk system, compliance, IBOR or SWIFT is desirable.

Education & Preferred Qualifications

• Fluency in English and German

• Fluency in other language(s) is of advantage

• University degree should ideally be in Finance or Technology, or similar.

Additional Requirements

• Superior client facing & communication skills

• Structured work style, can work both independently & in a team

• Technical knowledge, e.g. SQL or VBA

• Experience dealing with users or clients from either a technical or business area

• Solid grip on making presentations covering business, technical aspects or sales

• Experience in managing smaller projects

• Solid understanding of software / SaaS delivery life-cycle, and management of issues.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Company: Charles River Development

Discover more at www.StateStreet.com/careers

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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