Req ID: 1938

Full-Time/Part-Time: Full-Time

MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.

Our heart beats for talents - be one of them!

To strengthen our Infrastructure and Network Team at our headquarters in Vienna, we are looking for a passionate Kubernetes Platform Service Delivery Manager (m/f/d) . We are looking for a versatile professional who combines operational excellence with a focus on meaningful outcomes for the business. You will oversee the service end-to-end, drive improvements, and ensure that initiatives translate into tangible benefits for users and the organization.

Your Role

In your role, you combine service ownership, delivery management, and project leadership — ensuring stable operations while driving continuous improvement
You deliver platform initiatives on time and efficiently
You ensure reliable delivery of the services in your scope overseeing the priorities of the support teams
You own the roadmap and lifecycle of the platform services, strategically prioritising the highest value improvements and ensuring every enhancement feeds into long-term service health.
You cooperate with regional IT teams, setting the direction for the service, fostering alignment and standardisation of services across all MM Group locations
You keep an eye on KPIs and incident trends, and lead corrective action where needed
You prepare the platform readiness, its processes and documentation for audits, including ISO 27001

Your Profile

You have completed your studies, preferably with a focus on IT or with complimentary experience in the field with relevant certifications and references
You gained several years of experience in IT project management and/or ITSM roles requiring lateral leadership, ideally within the field of Kubernetes or platform services
You easily switch between strategic thinking and hands-on execution
You make confident decisions, even with limited information, and adapt as new insights emerge
You focus on value, linking features and tasks to business impact
You handle tough conversations diplomatically and guide discussions toward alignment
You stay calm under pressure, prioritize effectively, and solve problems with confidence
You embrace the dynamic nature of IT and stay up to date with industry trends
You have excellent communication skills with external and internal stakeholders in written and spoken English, German skills are a significant plus

Our Offer

Join our dedicated team of passionate colleagues who like to get things done!

We offer you a workplace in a stable, international company with long-term growth path. You can also look forward to interesting tasks with a high degree of management scope in a team that is collaborative, passionate, result-focused and responsible.

For this position, an annual compensation package starting at € 65,000 gross all-in is offered according to your qualifications and professional experience.

Our headquarters is easily accessible by public transport and our MM canteen offers fresh lunch every day. Of course, there are excellent training opportunities within the group-wide MM-Academy and the possibility to work from home one day a week.

The following benefits complete our offer:

Flexible working hours
Vienna Job Ticket
Onboarding including plant tour
Healthcare benefits
Discounted shopping
Snacks including coffee, tea and fruit
Free charging stations for e-bikes

Interested? Send us your CV.

Your Talent Advisor:

MM Service GmbH

Daniela Pechotsch

(43) 66488646614

Service Delivery Manager Kubernetes Platform (m/f/d)