Location: Wien

Working hours: Full-time

Occupational Area: Banking Operations

Company: Erste Group Bank AG

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Employee benefits

Financial services

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Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment.

We in Daily Banking Services want to provide to our clients the best digital experience, which is seamless, convenient, fast and compliant. We aim to digitalize all our client back-office processes to the core, from onboarding to offboarding, regardless of channels.

The unit Customer and KYC Services is a newly set-up unit in the area of daily banking services. The team is responsible for the onboarding of Corporate and FI (incl. NonBFI) clients from a KYC perspective and is the main contact for the client, account management and compliance in this very sensitive and important initial phase of the client relationship. Besides the onboarding the team conducts regular and ad-hoc KYC reviews and runs the group-wide centralized FI onboarding and review process. Next to the KYC experts, the team is also responsible for the group wide counterparty master data management, as well as has business ownership of the local customer data base (KDB) and supports with its expertise on counterparty data various stakeholders in the entire Group.

This position has a limited period until 31.12.2026!

Your Tasks

Monitoring of the regular KYC/AML/MiFID/FATCA review process and data remediation
Initiate the set-up of clients in the customer data base and in relevant trading systems and trigger the account opening process
Ensure that client data is maintained accurately and kept updated
Act as a senior counterpart in onboarding the customer with respective business lines, external lawyers and all relevant stakeholders (products, risk, legal, compliance)
Act as an in-house expert for customer life cycle using digital workflow engines
Participate in internal Erste Group Bank AG and Group wide Projects in order to streamline processes and digitalize the onboarding or review journeys
Ensures overall adherence to compliance requirements, high quality standards and timelines
Guide and develop junior colleagues

Your Background

At least five years background in the banking industry, with a strong focus on client support, compliance or operations ideally in an AML role or deal execution department with focus on client onboarding
University degree in economics, law or banking & finance
Exceptional knowledge and understanding of KYC requirements
Customer orientation
Great communication skills and you love to interact with people in an intercultural and diverse environment
Act self-accountable and solution-oriented with hands-on mindset
You have a positive, entrepreneurial and agile spirit and you like to accept challenges
Fluent in English and German

Our Offer

We are a team who lives and breathes digital transformation, and likes to push boundaries to the next level
We are open minded, supportive and always ready to go the extra mile for our customers
We take care of your personal wellbeing, career development, and we actively support your educational needs
Discover and enjoy the benefits of Erste Group
- gross per year. But this is just a formality - we would be happy to talk about your actual salary in person!
We offer our employees the opportunity to divide their hours between working from home and at the office.
We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.

Contact

Stefan Locker

Senior Specialist KYC (all genders) - limited contract