Digital Trust and Safety Analyst with Turkish (m/f/d)

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Basic Information

Ref Number: Req_00121819
Country: Germany
Work Style: On Site

Primary Location: DE - Essen2 - ESD
Job Type: Support Positions

Description and Requirements

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

Attractive salary: 15.38 Euro per hour and fully paid training period
Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
Advanced job opportunities in our internationally growing company
Great office at the city center of Essen with canteen and fitness center
Positive international working environment
Fun Floor with Nintendo Switch, table tennis, and much more
Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
Attractive employee referral bonus programs
Intriguing and diverse responsibilities
Relocation support within Germany for full-time employees (We only provide relocation support if this has been expressly agreed upon in writing during the hiring process)

Overview of tasks:

Back-office support only
Taking over general administrative tasks
Provide online support for specific cases
Achieving and ensuring quality standards

We are looking for:

Fluent in Turkish (written and spoken) and a minimum B2 of English
Valid work permit for Germany or EU citizenship
Availability to complete up to 4 weeks full time training.
Affinity with back office services
Reliable and efficient way of working
Goal-oriented approach to work

Join our team and apply now!
Our recruiting team will gladly answer all your questions. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.

#LI-DNI
#IDJob

Additional Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?

Then join our team and help us to ensure excellent service standards while making a difference in the world!

Language Reference

English
Turkish

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.