Remote Account Manager, Vienna Austria

Job Description

At Agilent, we are committed to advancing the quality of life by delivering trusted answers and insights that empower our customers to make impactful decisions. Join us at the forefront of data literacy, where your analytical skills will shape the future of business intelligence and customer focus!

As the Remote Account Manager, you will support the Field Account Management Team to sell Agilent Technologies products, solutions and services through outbound and inbound sales activities.

This will include Chromatography (LC, LC/MS, GC, GC/MS), Spectroscopy (Atomic and Molecular) instrumentation, as well as Lab informatics and Cell Analysis solutions such as microplate readers, washers and imaging systems.

In this position, your daily tasks will include:

• Identify and develop sales opportunities with both new customers (business development) and existing customers (up-sell/cross-sell).
• Drive tech refresh campaigns in collaboration with the field Account Management Team.
• Support and coordinate the full sales cycle, from pre-sales through to delivery, installation, and setup.
• Manage complex and technical discussions with customers while liaising daily with internal and external stakeholders.
• Work closely with designated Field Account Managers, handling transactional business for their accounts, including quoting, order entry, and related administration.
• Take ownership of customer issues and resolve them in coordination with internal stakeholders.
• Enjoy a fun working environment with exposure to new technologies, strong training and development, and excellent career progression with an industry market leader.

Qualifications

• Laboratory Technician Certificate or university degree in a science field (e.g. chemistry, analytical chemistry, biochemistry, biotechnology, or similar).
• Relevant hands-on experience with analytical techniques like Chromatography (LC, GC), MS, Spectroscopy, or Cell Analysis and a solid understanding of customer workflows and applications in a similar role or as an end user.
• Commercial or retail experience is advantageous.
• Strong desire to learn and continuously develop both technical and soft skills, with a focused, self-motivated approach to work.
• Proactive, logical problem-solver with close attention to detail.
• Excellent communication skills and a strong commitment to delivering outstanding customer experience; proven ability to build strong relationships with customers and colleagues.
• Excellent written and verbal communication skills in German are essential, and English is required.
• Office-based, a hybrid working model may be offered after the onboarding phase

We offer:

• Motivated Teams: Collaborate with highly motivated teams and take on exciting responsibilities.
• Challenging Projects: Engage in dynamic, collaborative projects.
• Development Opportunities: Benefit from diverse opportunities for professional growth.
• Corporate Culture: Be part of an exceptional corporate culture.
• Work-Life Balance: Enjoy a good work-life balance.
• Competitive Compensation and Benefits: Receive a competitive compensation and benefits package.
• Hybrid Work: Work in a hybrid model (3 days in the office, 2 days from home).
• Permanent Contract: Secure a permanent contract with a fast-growing global company.

Why Join Us?

This is a fantastic opportunity to join a dynamic sales team with a proven track record of success. Grow your career, leverage your expertise, and contribute to Agilent’s continued leadership in the analytical instruments market.

If you have any further questions regarding the application process, please contact the recruiter at +34 933 445 804.

Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Sales